Contact Customer Service

Submit this form for issues with logging into MyChart. Please allow 3-5 business days for a response.

Please do not use this form for issues not related to logging into MyChart. If you are able to log into MyChart, please use the messaging options within your account to request assistance.

MyChart offers fast, self-service username recovery and password reset. Please try using these options prior to submitting this form if you need assistance with a username or password.

If you do not have access to the email address on file in your medical record, please contact your doctor's office to update your contact information.

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Please only submit this form once per issue. Duplicate submissions may delay response times.

MyChart is fully compliant with federal and state laws pertaining to your privacy. Your information will be treated with the same care and privacy given to your health records.